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Surrey · West Sussex · East Sussex · Kent
About MyHome Lifestyles · Surrey · Sussex · Kent
We are a small, specialist agency built on personal relationships, professional standards and the quiet conviction that the right person — found carefully — changes everything.
Our story
MyHome Lifestyles was founded by Alex with one clear purpose: to provide a quality of household staffing service that simply did not exist elsewhere in Surrey and Sussex. Not a database. Not a CV-forwarding service. A genuinely personal introduction agency — one that took the time to understand every household it worked with, and every candidate it represented, before making a single introduction.
Over twenty years later, that purpose has not changed. We are still small by design. We still visit every client in their home before beginning a search. We still meet every candidate in person before placing them on our register. And we still believe that the best placements come from taking the time to truly understand both sides of the relationship — not from moving quickly.
We have placed exceptional housekeepers, nannies, private chefs, estate managers, domestic couples and virtual PAs with professional families, UHNW individuals, celebrities and global business professionals across Surrey, Sussex and Kent. Every placement has been made with the same care, the same discretion and the same standards.
That is what twenty years of getting it right looks like.
Founder · MyHome Lifestyles · 20+ years
I started MyHome Lifestyles because I believed — and still believe — that finding the right person for a private household requires more than a good CV and a quick interview. It requires genuinely knowing both sides: the family's world and the candidate's character.
Twenty years of placements have confirmed that conviction. The families who call me back are not the ones who needed someone fast. They are the ones whose housekeeper has been with them for four years, whose nanny their children adore, whose household simply works — quietly, consistently, beautifully.
That is what we are here to create. And it never gets old.
AlexHow we work
Every search begins with a home consultation — a private, complimentary visit to understand your household, your standards and the kind of person who will thrive in your home. We listen before we search. This is not a briefing call. It is a proper conversation, in the place that matters most.
We do not send you a shortlist of strangers and ask you to sort through them. We search our register of vetted, personally-interviewed candidates and identify one person we believe is genuinely right for your household. Our recommendation is considered and confident.
Before the first working day, we facilitate a personal meet and greet in your home. Both sides walk the property, discuss expectations, and establish a clear understanding of the role. The first day holds no surprises for anyone.
Our involvement does not end at placement. We remain available throughout — for questions, for concerns, for advice. We check in after week one and month one. If difficulties arise, we are your first point of contact, not a helpline.
Every placement carries a six-month free replacement guarantee. If a placement does not work out within six months, we find a replacement at no additional fee. No bureaucracy, no blame — just the right outcome for your household.
Discretion is not a feature of our service — it is the foundation of it. We handle every enquiry, every search and every introduction with the same complete confidentiality. NDA arrangements are available for Bespoke engagements where required.
What we stand for
We will always tell you what we think — about a candidate, about a brief, about a situation. Even when it is not what you want to hear. Honest advice, given with care, is more valuable than comfortable agreement.
We care about our client families. We care about our candidates. We care about the match between them. This is not a volume business. Every placement matters to us personally, because every household is someone's home.
Everything we know about your household is held in complete confidence. We do not discuss our clients with each other's candidates. We do not share information with third parties. Discretion is absolute and permanent.
We hold high standards — for ourselves, for the candidates we register and for the service we provide. If we cannot find the right person, we say so. We would rather decline a search than make a placement we are not confident in.
Our history
Alex establishes MyHome Lifestyles with a clear purpose: to provide a genuinely personal introduction service for household staff across Surrey and Sussex. The first placements are made within weeks — full time housekeepers and nannies for professional families in Guildford and Farnham.
Reputation grows through word of mouth across the Surrey and Sussex network. First estate management and UHNW placements made. Domestic couple and private chef introductions added to the service.
In response to growing demand from UHNW clients, the Bespoke programme is formally launched — offering household consultancy, tailored staff training and lifestyle management as dedicated services alongside placement.
As professional households evolve, so does the service. Virtual PA and household administrator placements are established as a dedicated offering alongside the traditional roles.
A genuinely new concept in private household management — the complete cataloguing of a wardrobe into a private digital system, accessible from any device, across multiple properties. Launched as part of the Bespoke programme.
The Luxury Domestic Cleaning service launched — giving the quality and consistency of an employed housekeeper with none of the complexity. A vetted, self-employed professional matched to your home and your standards.
Twenty years. The same purpose. The same standards. The same personal approach. Still small by design. Still visiting every client at home before beginning any search. Still meeting every candidate in person. Still getting it right.
Why families choose us
There are other household staffing agencies in Surrey and Sussex. We know them and we respect many of them. But the service we provide is different — not in the types of roles we fill, but in how we fill them and what we bring to every placement we make.
The families who choose us are not looking for speed. They are looking for the right person — and they understand that finding the right person requires time, knowledge and genuine care. That is what we offer. It is all we have ever offered.
Twenty years of placements means twenty years of knowing what the right match looks like — and what it doesn't. That knowledge is the most valuable thing we bring to every search we undertake.
No other agency visits every client at home before starting a search. We do. Always. It is the only way to truly understand what a household needs.
We search for the right person and present them. One, carefully chosen introduction. Not a folder of CVs for you to sort through yourself.
Every candidate on our register has been interviewed in person, DBS checked, referenced and assessed by us. We would not place anyone in your home that we would not place in our own.
We check in after week one and month one. We are available throughout the placement. If anything needs addressing, you call us — not a helpline.
Six months, no quibble replacement guarantee. If a placement does not work out, we find a replacement. At no additional fee.
Where we work
We cover all of Surrey and Sussex and much of Kent — every area below and all postcodes in between.
From the very first conversation with Alex I knew this was a different calibre of service. She visited us at home, spent real time understanding how our household works — and the housekeeper she found has been with us for four years. Exceptional.
Caroline H. · Guildford, SurreyWe have used MyHome Lifestyles for three separate placements over eight years. The consistency of the service, the care taken and the quality of the candidates has never wavered. I would not go anywhere else.
The L. Family · Chichester, West SussexI particularly valued that Alex never sent us a stack of CVs to work through ourselves. She listened, she understood, and she presented us with one person who was exactly right. My mornings are unrecognisable.
Jonathan M. · Virginia Water, SurreyAfter 15 years in private households I know how rare it is to find an agency that truly understands this world. Alex does. I trust her completely to match me with the right family. She always has.
R.T. · Estate housekeeper · 15 years on our registerAffiliations & professional memberships
Every placement begins with a private, complimentary home consultation. We visit you, listen carefully, and begin the search only when we have a clear and honest picture of exactly what your household needs.
No obligation, no sales process. Just an honest conversation.
